Frequently Asked Questions

Simply browse the events list on our homepage, select the event you want to attend, choose your ticket quantity, and click 'Order Now'. You'll be redirected to a secure payment checkout.

Once your payment is successfully processed, your e-tickets will be sent instantly to the email address you entered during booking. You can print them or show the digital PDF barcode at the venue entrance.

We support a wide range of secure payment methods, including credit/debit cards (Visa, MasterCard, Amex) and major mobile financial services (bKash, Nagad, Rocket, Upay) via SSLCommerz.

Don't worry! Please email our support team at support@ticketkoro.com with your name, phone number, and event details. We will verify your transaction and update your email to send you the tickets.

Tickets are generally non-refundable unless the event is cancelled or postponed by the organizer. Please review our Cancellation & Refund Policy for detailed information.